Media Watcher FAQs
Everything you need to know about features, monitoring, alerts, APIs, and collaboration
Product Overview
Find answers to your most common questions in our FAQ section.
What is Media Watcher?
Media Watcher is a comprehensive media monitoring platform that helps businesses, PR teams, and marketers track online mentions of their brand, competitors, and industry topics. It provides real-time insights, sentiment analysis, and analytics to help make informed decisions.
What are some of the features Media Watcher offers?
Key features include:
- Real-time media monitoring across news, blogs, social media, podcasts, and forums
- Sentiment analysis to understand public perception
- Hashtag, keyword, and competitor tracking
- Customizable dashboards and alerts
- Reporting and analytics tools for performance measurement
- Multi-language and global monitoring
How does Media Watcher work?
Media Watcher scans multiple online sources for mentions of your selected keywords, brands, or topics. The platform then organizes this information into an easy-to-read dashboard, providing insights such as sentiment, reach, engagement, and trends.
What types of sources does Media Watcher monitor?
Media Watcher monitors a wide range of sources, including:
- Online news websites and press releases
- Blogs and forums
- Social media platforms (X/Twitter, Facebook, Instagram, TikTok, etc.)
- Podcasts and video platforms
- Review and niche industry sites
Features & Monitoring
Find answers to your most common questions in our FAQ section.
Can Media Watcher track mentions in multiple languages or countries?
Yes. Media Watcher supports multi-language and multi-country tracking, allowing you to monitor global conversations and filter results based on language or region.
What kind of metrics does Media Watcher provide?
Metrics include:
- Mention volume and reach
- Sentiment analysis (Positive, Negative, Neutral)
- Share of voice and engagement trends
- Influencer scores
- Top sources and content performance
How do I create a project in Media Watcher?
Creating a project is easy:
- 1. Log in to your Media Watcher account.
- 2. Click on "Create Project" and enter the project name.
- 3. Add keywords, hashtags, or competitors you want to track.
- 4. Configure sources, languages, and alerts.
- 5. Save the project, and monitoring will begin automatically.
Can I use Media Watcher to track hashtags, influencers, or competitors?
Yes. Media Watcher allows you to track:
- Specific hashtags to monitor campaigns or trends
- Influencers and key opinion leaders in your niche
- Competitors to analyze their media presence and performance
How often is the data updated?
Media Watcher provides real-time or near-real-time updates depending on the source, ensuring that you get the latest mentions and trends as they happen.
Alerts & Reporting
Find answers to your most common questions in our FAQ section.
Can I receive real-time alerts for mentions?
Yes. You can set up instant alerts for specific keywords, hashtags, or topics. Alerts can be sent via email, SMS, or directly to your Media Watcher dashboard, ensuring you never miss important mentions.
What kind of reports does Media Watcher provide?
Media Watcher allows you to generate:
- Customizable dashboards
- Scheduled automated reports
- PDF, Excel, or CSV export of analytics and insights
- Trend and sentiment summaries for campaigns or topics
Can I receive real-time alerts for mentions?
Yes. You can set up instant alerts for specific keywords, hashtags, or topics. Alerts can be sent via email, SMS, or directly to your Media Watcher dashboard, ensuring you never miss important mentions.
API & Integrations
Find answers to your most common questions in our FAQ section.
What types of API does Media Watcher offer?
Media Watcher provides secure API access that allows you to integrate media monitoring data directly into your own systems, applications, or dashboards. From your Media Watcher dashboard, you can:
- Generate API keys instantly to access Media Watcher data securely
- Manage multiple API keys from one place
- Track API usage and available credits in real time
- Revoke or delete API keys at any time for security control
What integrations does Media Watcher support?
Media Watcher supports integration with:
- Collaboration tools like Slack and Microsoft Teams
- Custom workflows via API access
Collaboration & Customization
Find answers to your most common questions in our FAQ section.
Does Media Watcher support team collaboration?
Yes. Multiple users can collaborate within a single account. Teams can share dashboards, manage projects together, assign alerts, and coordinate responses efficiently.
Make Your Media Intelligence Insightful
- Find the right feature mix and pricing for your business
- Get your current solution provider audited & minimise your changeover risk
- Get customization options to tailor your solution